IT Administrative

Consult and support company employees on working with software and office equipment;

Diagnostics and troubleshooting with office equipment and employees’ workstations;

Ensure the smooth operation of office equipment and employees’ workstations;

Maintenance and adjustment of office equipment and staff workstations;

Selection and procurement of office equipment and staff workstations;

Selection, installation, and configuration of software required by employees to perform their work activities;

Keeping inventory and issuing equipment to company employees;

Maintain employee accounts for access to the corporate network of the company, issuing access to new employees;

Communication with service centers and suppliers on warranty repairs;

Monitoring basic information security requirements and consulting employees if needed.

Install and configure the OS of the macOS, Linux Desktop (Ubuntu), Windows (including 2k8-2k16 server) families

Install and configure the software necessary for the work of employees: Google Workspace Apps, VPN, Slack, Adobe Photoshop, a standard set of office software (browsers, chats, etc.);

Know the principles of wired and wireless networks and related services (TCP/IP, routing and switching, SNMP, VLAN, DHCP, VPN, Radius, 802.1x);

Work with equipment from Apple, Acer, MSI, Lenovo, Dell, HP, Mikrotik, TP-Link, D-Link (the list is not complete and will be based on your recommendations);

Have experience with managing massive software updates for the whole company (JAMF, Active Directory)

Know and follow the basic rules for information security;

Quickly and easily solve technical problems;

At least an intermediate level of English (mostly for written communication).

Bachelor’s degree or higher in CS;

Experience in configuring active network equipment (routers and switches);

Hands-on experience or basic knowledge of video surveillance systems;

Experience in managing and configuring Atlassian products installations (Jira, Confluence);

IT certificates (Cisco ICND, Active Directory, etc.);

Have an understanding of ITIL / ITSM.